Contact Us

Address: 99 College Hill, Freemans Bay, Auckland 1011 New ZealandPhone: 0800 22 88 48Email: 24x7 Tech Support: 0800 22 88 48

Auto Attendant Setups

Make Your Business Look Bigger with Auto Attendant

Auto Attendant is a powerful automated VoIP business service that replaces the need for a receptionist.

Isn’t it impressive when you call a company and get an Auto Attendant message like the one below? You just know you’re dealing with a company that’s really got its act together. Progressive includes the Auto Attendant with our Virtual Office business phone

Welcome to ABC Company, your leading provider of high quality services.

  • For the Sales Department, press 1
  • For Customer Service, press 2
  • To Dial by Name, press 3
  • To Dial by Extension, press 4
  • For the Company Directory, press 5


Why Progressive Business Customers Love The Auto Attendant

  • Look more professional. It makes your company look bigger and more professional.
  • Replace the receptionist. It replaces the need for a receptionist and saves you money.
  • Route callsefficiently. It connects your callers to the right resource quickly and efficiently.
  • Customize for different hours. You can play different menus for business hours versus after-hours.
  • It’s included. Auto Attendant is included with our Unlimited, Metered, and Global extension plans at no extra charge!
  • Creating your greetings is easy. You can record your own and upload them, or upload customized prerecorded greetings. You can even use the Progressive Ltd. for professionally recorded greetings that enhance your image.

Progressive Auto Attendant Lets You:

  • Get callers connected to employees with choices like: dial by extension, dial by name, or dial from the Company Directory.
  • Define greetings and schedules for business hours, after hours, holidays and even business hours exceptions.
  • Transfer callers to Ring Groups, Call Queues, Voicemail, and even Additional Auto Attendants.
  • Customize your Auto Attendant to the specific needs of your business.

Please contact us today and setup an auto attendant service for your business. Our team will be more than happy to help to give you a complete solution.

Voice Mail

If you are unavailable, or busy and cannot receive all of your calls, then voicemail is the quickest way for people to leave messages. Also, with a variety of message notification options available (email alerts, text messages and telephone notification), you can keep up-to-date with any important calls and messages.voice mail

Progressive provides complete voice-mail solution for your business.

We provide following Voice-mail servcies:

  • Setting up voicemail
  • Checking voicemail
  • Voicemail security
  • Set up welcome message
  • Set up call forwarding

Phone System

Progressive Communications specializes in professional voice solutions, and are market leaders in converged environments and integration with other technology formats. Our Ericsson-LG, Avaya and Panasonic product range enables us to cover the entire New Zealand voice market from 2 to 10,000 and more users.

phone systems

Progressive’s voice services team, has a great deal of experience in the PABX market in New Zealand and with our strategic partnerships with the main PABX suppliers in New Zealand, allow us to offer solutions to our customers that best fit their individual business requirements.

With the range of PABX solutions available to businesses in New Zealand, and with the current move towards IP based solutions, it’s important that customers know that they will be working with a team of people who will be recommending and delivering the right solution for customers, from a number of suppliers, not selling our only solution.

Progressive Communications, voice services team are approved Design Engineers, Suppliers and Installers of:

  • Ericsson-LG systems
  • Avaya IP systems
  • Panasonic systems


Progressive Communications is one of the few companies in New Zealand that specialize in the Structured cabling market and is considered by many in the industry as a market leader in this field.


Progressive has access to all the major suppliers of structured cabling components and solutions and has invested heavily in training and test equipment to ensure that the solution delivered to its clients is of the highest standard.
Progressive offers design, planning, engineering and installation services for:

  • Voice Communications Cabling
  • Data/Computer Cabling
  • Fibre Optic Cabling
  • Business Telephone Systems
  • Residential and Commercial Television (MATV)
  • Integrated Building and Home Systems
  • Security Systems (including CCTV & Access Control)

Progressive are the largest NZ Approved Systimax Integrator and therefore holds strategic relationships with both the distributor, Anixter and the product manufacturer, Systimax. This allows us to draw upon the experience and expertise of the manufacturer and Bell labs in the USA when designing and installing complex structured cabling systems.
We also have strong relationships with all other NZ cabling distributors which allow us to offer significant cost savings not only during the initial project, but for, ongoing maintenance/upgrade of the system.

Some of the structured cabling solutions offered are:

  • Systimax
  • Krone
  • Molex
  • Schneider (Actassi)
  • Panduit
  • Leviton
  • Amp
  • 3M

The experience of the staff in this field is second to none, they excelled in whatever technology was introduced and thrived on new challenges and with the wealth of experience gained over the years find ourselves in high demand in all facets of structured cabling whether it be in consultancy, design, installation or fault resolution.

Get In Touch

Phone: 0800 228 848, 09 360 4167


Reach Us

99 College Hill, Freemans Bay

Auckland 1011 New Zealand

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